Christmas Markets and Thessaloniki Kavala Fairytale Tour - 2026 Period

Draft — legal review required. Cancellation & Refund Cancellation & Refund

• Participating guests must have a Multi (Multiple Entry) Schengen visa valid throughout the tour duration. (Green Passport holders are exempt from visa.)
• Having Euros is sufficient to make purchases and spend money in all countries included in the program during the tour. In regions where local currency is used, the Guide will assist with currency exchange.
• Comfortable walking shoes or sneakers should be preferred during the trip. It is useful to have a cardigan or similar clothing with you for the evening.
• In our weekly tours, a seat rotation application is carried out in the daily seat planning, and fixed seat and front seat guarantees are not given. Seat changes are organized by the tour guide.
• There is a mandatory accommodation of at least 1 day in order to bring goods (alcohol - cigarette, etc.) when entering Turkey from abroad.
• Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter Alcoholic beverages (excluding wine and champagne containing more than 22% alcohol), Alcoholic Beverages: 2 liters Alcoholic beverages (including wine and champagne containing less than 22% alcohol), Perfume: 600 ml, Makeup or Skincare Products: 5 pieces, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
• Tour guides may make changes in the program flow depending on weather and road conditions, provided that they show all places specified in the program.
• The Travel Assurance Package can only be added during the tour purchase stage. It cannot be added later. It provides the guest with the right of unconditional and uninterrupted cancellation up to 7 days before the travel date. There is no refund if not used. If the cancellation assurance package is not purchased, guests have the right to cancel free of charge up to 30 days before. If there are less than 30 days left until the tour date, a 30% penalty is applied, and if there are 20 days or less, a 100% penalty is applied. Hospital reports, workplace permission documents, etc. obtained from authorities in Turkey submitted with the participant's cancellation request are unfortunately not accepted for the cancellation of hotels and services they will receive outside of Turkey.
• Our tour program is organized with a minimum participation condition of 25 people. If sufficient participation for the trip is not achieved, the last cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by EMC Tur.
• In cases where only category information is given without specifying the name in the tour program and/or there are options for the same destination, the hotel(s) will be notified by EMC Tur 2 days before the trip departure.
• During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels can be used at distances greater than the specified kms. In such a case, information will be provided by EMC Tur 15 days before the tour departure date.
• Triple rooms can be provided subject to hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 double bed + 1 extra bed. Since extra beds consist of beds called fold-away and coach bed, the 3rd person and/or child participants in the tour are deemed to have declared that they accept the congestion and bed type that may occur in the rooms. Child discounts are valid for a single child staying with 2 adults - matching the age group.
• Breakfasts taken at the hotel, which are among the services included in the tour package, are served in accordance with the breakfast culture of the country being visited and generally with a limited menu consisting of butter, jam, bread, tea or coffee called continental breakfast, and can be served in a separate hall allocated to the group for groups.
• Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for the general introduction of cities and made panoramically with guide narration from inside the vehicle, not including museum and site entrances. If panoramic tours, including other tours specified in the program, cannot take place due to roads closed by local authorities on the day and hour corresponding to the tour, or closed due to any event, or if it becomes impossible to make the tour due to weather conditions, EMC Tur is not responsible for the failure to perform the said tours. Some tours can be made by public transport or on foot as far as possible at closed roads or points where vehicle entry is not allowed.
• Waiting times at customs gates passed by road during travel may exceed standards, and EMC Tur cannot be held responsible for negative situations arising from these waiting times.
• Extra tours are organized by our local service provider EMC Tur with a minimum participation condition of 20 people. If sufficient numbers cannot be achieved, excursions cannot be made or extra excursion prices, content, and vehicle to be used vary according to the number of participants. In addition, the days and hours of the tours can be changed by the guide according to the open/closed status of museums and ruins in the places to be visited and weather conditions.
• Extra tours depend on the request of the participant and are not mandatory. Passengers who do not want to participate in extra tours organized during the tour are deemed to have accepted to wait at a suitable rest facility on the way. These passengers are dropped off at the road-side rest facility before the extra tour starts and are picked up from the point where they were dropped off after the tour is completed.
• Check-in and boarding procedures that must be made for people participating in tours with flights are personal procedures, and it is mandatory for the guest to make them before the flight at the relevant airline counters at the airports or online from the websites of the airline companies.
• EMC Tur is not responsible for the inability of persons who do not present themselves at the specified airport at the hours notified by EMC Tur to participate in the tour, who do not have check-in and boarding procedures done on time, or who have check-in and boarding procedures done on time but do not board the plane. All expenses that will occur for new round-trip plane tickets and their transfers in the region to be visited, which will be necessary for people who missed the plane to join the tour, belong to them.
• EMC Tur is an intermediary institution between the airline and the passenger and is subject to the Hague Protocol dated 28.09.1955. There may be a risk of delay in scheduled and private flights or hours may change before the existing trip and flight. EMC Tur is obliged to notify these changes as soon as possible. The passenger has purchased the trip by accepting the risk of hour change. Children between the ages of 0-2 do not pay airport tax and airport service fee.
• Vehicle Types Used in Our Tours are classified as follows according to the Number of Persons. The vehicle types below are assigned according to the number of people in each of our tours.
• Buses: (Used for 25 - 46 Number of Persons) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna, Midibuses: (Used for 17 - 24 Number of Persons) *Isuzu Turkuaz , *Otokar Mega, Minibuses: (Used for Number of Persons up to 16) *Vw Volt , *Mercedes Sprinter
• All guests are deemed to have realized the sale of the tour by accepting the items stated above.

Visa