Christmas Markets Special Romania Transylvania and Fairy Tale Castles

Draft — legal review required. Cancellation & Refund Cancellation & Refund

• Participating guests are strictly required to have a Multi-entry Schengen visa valid throughout the tour duration. (Green Passport holders are exempt from visa.)
• Having Euros is sufficient for shopping and spending in all countries included in the program during the trip. In regions where the local currency is used, the Guide will assist with currency exchange.
• Comfortable walking shoes or sneakers should be preferred during the trip. It is useful to have a cardigan or similar clothing with you for the evening.
• A rotation (seat change) practice is applied daily in seating arrangements during our weekly tours, and fixed seats or front seat guarantees are not given. Seat changes are organized by the tour guide.
• There is a mandatory accommodation requirement of at least 1 day in order to bring goods (alcohol - tobacco, etc.) when entering Turkey from abroad.
• Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic beverages (excluding wine and champagne and alcoholic beverages containing more than 22% alcohol), Alcoholic Beverages: 2 liters of alcoholic beverages (including wine and champagne and alcoholic beverages containing less than 22% alcohol), Perfume: 600 ml, Makeup or Skincare Products: 5 pieces, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg 
• Guides may make changes to the program flow depending on weather and road conditions, provided that they show every place specified in the program.
• The Travel Assurance Package can only be added during the tour purchase stage. It cannot be added afterwards. It grants the guest the right to unconditional and uninterrupted cancellation up to 7 days before the travel date. There is no refund if unused. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. If there are less than 30 days remaining to the tour date, a 30% penalty applies; if there are 20 days or less remaining, a 100% penalty applies. Hospital reports, workplace leave documents, etc., obtained from authorities in Turkey and presented alongside the participant's cancellation request, are unfortunately not accepted for the cancellation of hotels and services they will receive outside of Turkey.
• Our Tour Program is organized with a minimum participation condition of 25 people.  If sufficient participation for the trip cannot be achieved, the last cancellation notification date is 20 days before the tour departure. Tours canceled due to insufficient participation will be notified by EMC Tur.
• In cases where only category information is given without specifying names in the tour program and/or options are available for the same destination, the hotel(s) will be notified by EMC Tur 2 Days before the trip departure.
• During periods such as fairs, congresses, concerts,  events, sports tournaments, etc., hotels located at distances greater than the specified km may be used. In such a case, information will be provided by EMC Tur 15 days before the tour departure date
• Triple rooms can be provided subject to hotel availability, and the bed allocated to the 3rd person in such rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds consist of folding and so-called coach beds, the 3rd person and/or child participating in the tour are deemed to have declared that they accept the congestion and bed type that may occur in the rooms. Child discounts are valid for a single child staying next to 2 adults – fitting the age group.
• Breakfasts taken at the hotel, which are among the services included in the tour package, are served in accordance with the breakfast culture of the country visited and with a limited menu consisting of butter, jam, bread, tea or coffee, generally called continental breakfast, and may be served in a separate hall allocated to the group.
• Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for the general introduction of cities, made panoramically from inside the vehicle with guide narration, and do not include museum or archaeological site entrances. If panoramic tours, including other tours specified in the program, cannot take place because they are not allowed to be visited or entered by local authorities on the day and time corresponding to the tour, or due to closed roads caused by any event, or in cases where weather conditions make it impossible to conduct the tour, EMC Tur is not responsible for the failure to perform the said tours. Some tours may be conducted by public transport or on foot to the extent possible at points with closed roads or where vehicle entry is not allowed.
• Waiting times at customs gates passed by road during travel may exceed standards, and EMC Tur cannot be held responsible for negative situations arising from these waiting times.
• Extra tours are organized by our local service-providing EMC Tur with a minimum participation condition of 20 people. If the sufficient number cannot be achieved, excursions cannot be made or extra excursion prices, content, and the vehicle to be used vary according to the number of participants. In addition, the days and hours of the tours may be changed by the guide depending on the open/closed status of museums and archaeological sites in the places to be visited and weather conditions.
• Extra tours depend on the participant's request and are not mandatory. Passengers who do not wish to participate in extra tours organized during the tour are deemed to have agreed to wait at a suitable resting facility along the way. These passengers are dropped off at the roadside rest facility before the extra tour starts and picked up from the point where they were dropped off after the tour is completed.
• Check-in and boarding procedures that must be performed for participants in tours with flights are personal procedures, and it is mandatory for the guest to make them before the flight at the relevant airline counters at the airports or online on the airlines' websites.
• EMC Tur is not responsible for individuals who do not show up at the specified airport at the hours notified by EMC Tur to participate in the tour, do not have check-in and boarding procedures done on time, or have check-in and boarding procedures done on time but do not board the plane and thus cannot realize their flight. All expenses that will occur regarding new round-trip plane tickets and their transfers to the region to be visited, which will be necessary for individuals who missed the plane to join the tour, belong to them.
• EMC Tur is an intermediary institution between the airline and the passenger, and is subject to the Hague Protocol dated 28.09.1955. There may be a risk of delay in scheduled and special flights, or hours may change before the existing trip and flight. EMC Tur is obliged to report these changes as soon as possible. The passenger has purchased the trip by accepting the risk of time change. Children between the ages of 0-2 do not pay airport tax and airport services fee.
• Vehicle Types Used in Our Tours are classified as follows according to the Number of People. The vehicle types below are assigned according to the number of people present in each of our tours.
• Buses: (Used for 25 - 46 Number of People)  *Mercedes Travego/Tourismo   *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna, Midibuses: (Used for 17 - 24 Number of People) *Isuzu Turkuaz , *Otokar Mega, Minibuses: (Used for up to 16 People) *Vw Volt , *Mercedes Sprinter
• All guests are deemed to have realized the sale of the tour by accepting the items stated above.

Visa