Grand Italy and Greece Tale by Bus (Including Optional Tours and Sightseeing) - 2026 Season

Draft — legal review required. Cancellation & Refund Cancellation & Refund

• Participating guests are strictly required to have a Multi (Multiple Entry) Schengen visa valid throughout the tour duration. (Green Passport holders are exempt from the visa.)
• Having Euros is sufficient to make shopping and spending in all countries included in the program during the trip. The Guide will assist in currency exchange in regions where local currency is used.
• Comfortable walking shoes or sneakers should be preferred throughout the trip. It is useful to have a cardigan or similar clothing with you for the evening.
• In our weekly tours, a rotation (seat change) application is implemented daily in the seat planning, and fixed seat and front seat guarantees are not given. Seat changes are organized by the tour guide.
• There is a mandatory accommodation of at least 1 day in order to bring goods (alcohol - tobacco etc.) when entering Turkey from abroad.
• Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter Alcoholic drink (excluding wine and champagne and alcoholic beverages containing more than 22% alcohol), Alcoholic Beverages: 2 liters Alcoholic drink (including wine and champagne, alcoholic beverages containing less than 22% alcohol), Perfume: 600 ml, Makeup or Skincare Products: 5 pieces, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg 
• Tour Guides may make changes in the program flow depending on weather and road conditions, provided that they show every place specified in the program.
• Travel Assurance Package can only be added during the tour purchase stage. It cannot be added afterwards. It provides the guest with the right of unconditional uninterrupted cancellation up to 7 days before the travel date. There is no refund if not used. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. A 30% penalty is applied if less than 30 days remain to the tour date, and a 100% penalty is applied if 20 days or less remain. Documents such as hospital reports, workplace leave documents, etc., obtained from authorities in Turkey submitted together with the participant's cancellation request are unfortunately not accepted for the cancellation of hotels where they will stay outside Turkey and services they will receive.
• Our Tour Program is organized with a minimum participation condition of 25 people.  If sufficient participation cannot be achieved for the trip, the last cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by EMC Tur.
• In cases where only category information is given without specifying a name in the tour program and/or there are alternatives for the same destination, the hotel(s) will be notified by EMC Tur 2 days before the tour departure.
• During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels can be used at distances greater than the specified km's. In such a case, information will be given by EMC Tur 15 days before the tour departure date
• Triple rooms can be provided according to hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 double bed + 1 extra bed. Since extra beds consist of beds called open-close and coach beds, 3rd person and/or child participants in tour reservations are deemed to have declared that they accept the congestion and bed type that may occur in the rooms. Child discounts are valid for a single child staying with 2 adults – fitting the age group.
• Breakfasts taken at the hotel, which are among the services included in the tour package, are served with a limited menu consisting of butter, jam, bread, tea or coffee, generally called continental breakfast, in accordance with the breakfast culture of the country visited, and can be served in a separate hall allocated to the group.
• Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for the general introduction of the cities, made panoramically with guide narration from inside the vehicle, and do not include museum or archaeological site entrances. If panoramic tours, including other tours specified in the program, cannot take place due to roads closed by local authorities for visitation/entry on the day and time corresponding to the tour or due to any event, or if weather conditions make it impossible to perform the tour, EMC Tur is not responsible for the failure to perform the said tours. Some tours can be made by public transport or on foot as far as possible at closed roads or points where vehicle entry is not allowed.
• Waiting times at customs gates passed by road during travel may exceed standards, and EMC Tur cannot be held responsible for negativities arising from these waiting times.
• Optional tours are organized by the local EMC Tur from which we receive service, with a minimum participation condition of 20 people. If the required number cannot be achieved, excursions cannot be made or optional excursion prices, content, and the vehicle to be used vary according to the number of participants. In addition, the days and hours of the tours can be changed by the guide according to the open/closed status of museums and archaeological sites in the places to be visited and weather conditions.
• Optional tours depend on the participant's request and are not mandatory. Passengers who do not want to join the optional tours organized during the tour are deemed to have accepted to wait at a suitable resting facility on the way. These passengers are dropped off at the roadside rest facility before the optional tour starts and are picked up from the point where they were dropped off after the tour is completed.
• Check-in and boarding procedures that must be done for people participating in tours with flights are personal procedures and must be done by the guest before the flight at the relevant airline counters at the airports or on-line from the websites of the airline companies.
• EMC Tur is not responsible for people who do not present themselves at the specified airport at the hours notified by EMC Tur for participation in the tour, do not have check-in and boarding procedures done on time, or who have check-in and boarding procedures done on time but do not board the plane and therefore cannot realize the flight. All costs that will arise regarding new round-trip plane tickets and their transfers to the region to be visited, which will be necessary for people who missed the plane to join the tour, belong to them.
• EMC Tur is an intermediary institution between the airline and the passenger and is subject to the 28.09.1955 Hague Protocol. There may be a risk of delay in scheduled and private flights or hours may change before the existing trip and flight. EMC Tur is obliged to notify these changes as soon as possible. The passenger has purchased the trip by accepting the risk of time change. Children between 0-2 years old do not pay airport tax and airport service fees.
• Vehicle Types Used in Our Tours are classified as follows according to the Number of Persons. The vehicle types below are assigned according to the number of persons in each tour.
• Buses: (Used for 25 - 46 Person Counts)  *Mercedes Travego/Tourismo   *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna, Midibuses: (Used for 17 - 24 Person Counts) *Isuzu Turkuaz , *Otokar Mega, Minibuses: (Used for Person Counts up to 16) *Vw Volt , *Mercedes Sprinter
• All guests are deemed to have completed the sale of the tour by accepting the above-mentioned articles.