Grand Italy by Bus & Lake Como and Greek Fairy Tale (Including Optional Tours and Sightseeing) - 2027 Season

Draft — legal review required. Cancellation & Refund Cancellation & Refund

- Participating guests must have a Multi-entry Schengen visa valid for the duration of the tour. (Green Passport holders are exempt from visa.)
- Having Euros is sufficient to make purchases and expenses in all countries included in the program during the tour. In regions where local currency is used, the Guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred throughout the trip. It is useful to have a cardigan or similar clothing with you for the night.
- In our weekly tours, a rotation (seat change) application is implemented daily in seat planning, and fixed seat or front seat guarantees are not given. Seat changes are organized by the tour guide.
- There is a mandatory accommodation requirement of at least 1 day in order to bring goods (alcohol - tobacco, etc.) into Turkey when entering from abroad.
- Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons , Alcoholic Beverages: 1 liter of alcoholic beverages (excluding alcoholic beverages containing more than 22% alcohol, wine, and champagne) , Alcoholic Beverages: 2 liters of alcoholic beverages (including alcoholic beverages containing less than 22% alcohol, wine, and champagne) , Perfume: 600 ml , Makeup or Skin Care Products: 5 pieces , Chocolate and Confectionery: 2 kg ,Coffee: 1 kg ,Tea: 1 kg
- Tour Guides may make changes in the program flow depending on weather and road conditions, provided that they show every place specified in the program.
- The Travel Assurance Package can only be added during the tour purchase stage. It cannot be added afterwards. It provides the guest with the right of unconditional uninterrupted cancellation up to 7 days before the travel date. There is no refund if not used. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. A 30% penalty is applied if there are less than 30 days left until the tour date, and a 100% penalty is applied if there are 20 days or less. Documents such as hospital reports, workplace permission documents, etc., obtained from authorities in Turkey submitted with the participant's cancellation request are unfortunately not accepted for the cancellation of hotels and services they will receive outside Turkey.
-Our Tour Program is organized with a minimum participation requirement of 25 people.  If sufficient participation is not achieved for the trip, the final cancellation notification date is 20 days before tour departure. Tours canceled due to insufficient participation will be notified by EMC Tur.
-In cases where only category information is given without specifying names in the tour program and/or there are alternatives for the same destination, the hotel(s) will be notified by EMC Tur 2 Days before the trip departure.
-During periods such as fairs, congresses, concerts,  events, sports tournaments, etc., hotels may be used at distances greater than the specified km. In such a case, information will be provided by EMC Tur 15 days before the tour departure date
- Triple rooms can be provided subject to hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 double bed + 1 extra bed. Since extra beds consist of beds called fold-away and coach beds, the 3rd person and/or child participants in tour reservations are deemed to have declared that they accept the crowding and bed type that may occur in the rooms. Child discounts are valid for a single child staying with 2 adults – fitting the age group.
-Breakfasts taken at the hotel, which are among the services included in the tour package, are served with a limited menu consisting of butter, jam, bread, tea, or coffee, suitable for the breakfast culture of the country you are in and generally called continental breakfast, and can be served in a separate room allocated to the group.
-Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for the general introduction of cities, made panoramically with guide narration from inside the vehicle, not including museum and site entrances. EMC Tur is not responsible for the failure of the aforementioned tours to take place if panoramic tours, including other tours specified in the program, cannot be performed due to roads closed by local authorities allowing no visits or entries on the day and time corresponding to the tour, or due to any event, or when weather conditions make it impossible to perform the tour. Some tours can be done by public transport or on foot as far as possible in closed streets or points where vehicle entry is not allowed.
- Waiting times at border customs crossings made by road during travel may exceed standards, and EMC Tur cannot be held responsible for negativities arising from these waiting times.
-Optional tours are organized by the local EMC Tur from which we receive service, with a minimum participation condition of 20 people. If the sufficient number is not achieved, excursions cannot be made or optional excursion prices, contents, and vehicles to be used vary according to the number of participants. In addition, the days and times of the tours can be changed by the guide according to the open/closed status of museums and ancient sites in the places to be visited and weather conditions.
- Optional tours depend on the participant's request and are not mandatory. Passengers who do not want to join the optional tours organized during the tour are deemed to have accepted to wait at a suitable resting facility on the way. These passengers are dropped off at the roadside rest facility before the optional tour starts and are picked up from the point where they were dropped off after the tour is completed.
- Check-in and boarding procedures that must be done for people participating in tours by plane are personal transactions and must be done by the guest before the flight at the relevant airline counters at airports or on-line from the websites of the airline companies.
- EMC Tur is not responsible for people who do not show up at the specified airport at the hours notified by EMC Tur to join the tour, do not complete check-in and boarding procedures on time, or complete check-in and boarding procedures on time but do not board the plane, failing to perform the flight. All expenses that will occur regarding new round-trip plane tickets and transfers in the region to be visited, which will be necessary for people who missed the plane to join the tour, belong to them.
- EMC Tur is an intermediary institution between the airline and the passenger and is subject to the 28.09.1955 Hague Protocol. There may be a risk of delay in scheduled and private flights, or hours may change before the existing trip and flight. EMC Tur is obliged to report these changes as soon as possible. The passenger has purchased the trip by accepting the risk of schedule change. Children between 0-2 years old do not pay airport tax and airport service fee.
-Vehicle Types Used in Our Tours are classified as follows according to the number of people. The vehicle types below are assigned according to the number of people in each of our tours.
Buses: (Used for 25 - 46 People)  *Mercedes Travego/Tourismo   *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for 17 - 24 People) *Isuzu Turkuaz , *Otokar Mega
Minibuses: (Used for up to 16 People) *Vw Volt , *Mercedes Sprinter
-All guests are deemed to have realized the sale of the tour by accepting the items stated above.

Visa