Romania Transylvania and Castles Tale - 2026 Season

Draft — legal review required. Cancellation & Refund Cancellation & Refund

• Participating guests are strictly required to have a Multi-entry Schengen visa valid throughout the tour duration. (Green Passport holders are exempt from visa requirements.)
• Having Euros is sufficient for shopping and spending in all countries included in the program during the trip. The Guide will assist with currency exchange in regions where local currency is used.
• Comfortable walking shoes or sneakers should be preferred during the trip. It is useful to have a cardigan or similar clothing with you for the evening.
• In our weekly tours, a daily rotation (seat change) application is implemented in seat planning, and fixed seat or front seat guarantees are not provided. Seat changes are organized by the tour guide.
• There is a mandatory stay of at least 1 day in order to bring goods (alcohol - cigarettes, etc.) when entering Turkey from abroad.
• Duty-free shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic beverages (excluding wine and champagne with more than 22% alcohol), Alcoholic Beverages: 2 liters of alcoholic beverages (including wine and champagne with less than 22% alcohol), Perfume: 600 ml, Makeup or Skin Care Products: 5 pieces, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg 
• Guides may make changes to the program flow depending on weather and road conditions, provided that all places specified in the program are shown.
• The Travel Assurance Package can only be added during the tour purchase stage. It cannot be added afterwards. It provides the guest with the right to unconditional uninterrupted cancellation up to 7 days before the travel date. There is no refund if not used. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. If there are less than 30 days left until the tour date, a 30% penalty applies; if there are 20 days or less left, a 100% penalty applies. Hospital reports, workplace leave documents, etc., obtained from authorities in Turkey submitted with the participant's cancellation request are unfortunately not accepted for the cancellation of hotels and services to be received outside Turkey.
• Our tour program is organized with a minimum participation requirement of 25 people.  If sufficient participation for the trip cannot be achieved, the last cancellation notification date is 20 days before the tour departure. Tours canceled due to insufficient participation will be notified by EMC Tur.
• In cases where only category information is given without specifying names in the tour program and/or there are options for the same destination, the hotel(s) will be notified by EMC Tur 2 days before the trip departure.
• During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels located at distances greater than the specified kms may be used. In such a case, information will be provided by EMC Tur 15 days before the tour departure date
• Triple rooms can be provided subject to hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds consist of fold-out and coach beds, 3rd party participants and/or child reservations are deemed to have declared that they accept the congestion and bed type that may occur in the rooms. Child discounts are valid for a single child staying with 2 adults – fitting the age group.
• Breakfasts taken at the hotel, which are among the services included in the tour package, are served in accordance with the breakfast culture of the country visited and usually with a limited menu consisting of butter, jam, bread, tea, or coffee called continental breakfast, and can be served in a separate hall allocated for the group.
• Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for the general introduction of cities, made panoramically with guide narration from inside the vehicle, and do not include museum or archaeological site entrances. Panoramic tours, including other tours specified in the program, are not the responsibility of EMC Tur if they cannot take place due to roads closed for any event or not allowed to be visited or entered by local authorities on the day and time corresponding to the tour, or in cases where weather conditions make it impossible to conduct the tour. Some tours can be made by public transport or on foot as far as possible on closed roads or at points where vehicle entry is not allowed.
• Waiting times at border gates passed by road during travel may exceed standards, and EMC Tur cannot be held responsible for negative situations arising from these waiting times.
• Optional tours are organized by the local EMC Tur we receive service from, with a minimum participation requirement of 20 people. If the sufficient number cannot be achieved, excursions cannot be made, or optional excursion prices, contents, and vehicles to be used vary according to the number of participants. In addition, the days and times of the tours can be changed by the guide according to the open/closed status of museums and archaeological sites in the places to be visited and weather conditions.
• Optional tours are optional and not mandatory. Passengers who do not want to participate in optional tours organized during the tour are deemed to have agreed to wait at a suitable rest facility on the way. These passengers are dropped off at the en-route rest facility before the optional tour starts and picked up from the point where they were dropped off after the tour is completed.
• Check-in and boarding procedures that must be made for those participating in tours with flights are personal transactions, and it is mandatory for the guest to make them before the flight at the relevant airline counters at airports or online on the websites of the airline companies.
• EMC Tur is not responsible for the inability of persons who are not ready at the specified airport at the hours notified by EMC Tur to participate in the tour, who do not have check-in and boarding procedures done on time, who have check-in and boarding procedures done on time but do not board the plane, to perform their flight. All expenses that will occur regarding new round-trip plane tickets and transfers to the region to be visited, which will be necessary for persons who miss the plane to join the tour, belong to them.
• EMC Tur is an intermediary institution between the airline and the passenger and is subject to the Hague Protocol dated 28.09.1955. There may be a risk of delay in scheduled and special flights, or hours may change before the existing trip and flight. EMC Tur is obliged to report these changes as soon as possible. The passenger has purchased the trip by accepting the risk of schedule change. Children between 0-2 years old do not pay airport tax and airport service fees.
• Vehicle Types Used in Our Tours are classified as follows according to the number of people. The vehicle types below are assigned according to the number of people in each of our tours.
• Buses: (Used for 25 - 46 Number of People) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner - *Temsa Safir/Maraton *Man Fortuna, Midibuses: (Used for 17 - 24 Number of People) *Isuzu Turkuaz , *Otokar Mega, Minibuses: (Used for Number of People up to 16) *Vw Volt , *Mercedes Sprinter
• All guests are deemed to have realized the sale of the tour by accepting the items specified above.

Visa