Short Balkan Tale - 2026 Season

Draft — legal review required. Cancellation & Refund Cancellation & Refund

• Participating guests are strictly required to have a Multi-entry Schengen visa valid throughout the tour duration. (Green Passport holders are exempt from visa requirements.)
• It is sufficient to carry Euros to make purchases and expenditures in all countries included in the program during the tour. The guide will assist with currency exchange in regions where local currency is used.
• Comfortable walking shoes or sneakers should be preferred during the trip. It is useful to have a cardigan or similar clothing with you for the evening.
• During our weekly tours, a rotation (seat change) practice is applied daily in seating arrangements, and fixed or front seat guarantees are not given. Seat changes are organized by the tour guide.
• There is a minimum 1-night accommodation requirement in order to bring goods (alcohol - cigarettes, etc.) when entering Turkey from abroad.
• Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic drinks (excluding wine and champagne, containing more than 22% alcohol), Alcoholic Beverages: 2 liters of alcoholic drinks (including wine and champagne, containing less than 22% alcohol), Perfume: 600 ml, Makeup or Skin Care Products: 5 pieces, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
• Guides may make changes to the program flow depending on weather and road conditions, provided that they show every place specified in the program.
• The Travel Assurance Package can only be added during the tour purchase stage. It cannot be added afterwards. It grants the guest the unconditional right to unconditional and full cancellation up to 7 days before the travel date. It is non-refundable if unused. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. A 30% penalty is applied if there are less than 30 days remaining to the tour date, and a 100% penalty is applied if there are 20 days or fewer. Documents such as hospital reports from authorities in Turkey, workplace permission documents, etc., submitted along with the participant's cancellation request, are unfortunately not accepted for the cancellation of hotels and services to be received outside of Turkey.
• Our tour program is organized with a minimum participation condition of 25 people. If sufficient participation cannot be achieved for the trip, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be announced by EMC Tur.
• In cases where only category information is given without specifying names in the tour program and/or there are options for the same destination, the hotel(s) will be announced by EMC Tur 2 days before the trip departure.
• During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels located at distances greater than the specified km may be used. In such a case, information will be provided by EMC Tur 15 days before the tour departure date
• Triple rooms can be provided subject to hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 double bed + 1 extra bed. Since extra beds consist of folding beds and so-called coach beds, the 3rd person and/or child participants in room reservations are deemed to have accepted the congestion and bed type that may occur in the rooms. Child discounts are valid for a single child staying with 2 adults and fitting the age group.
• Breakfasts received at the hotel, which are among the services included in the tour package, are served in accordance with the breakfast culture of the country visited and generally with a limited menu consisting of butter, jam, bread, tea or coffee, which is called a continental breakfast, and may be served in a separate hall allocated to the group.
• Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for the general introduction of cities, conducted panoramically with guide explanations from inside the vehicle, and do not include museum or archaeological site entrances. If panoramic tours, including other tours specified in the program, cannot take place due to roads closed by local authorities on the day and time corresponding to the tour or closed due to any event, or if weather conditions make it impossible to perform the tour, EMC Tur is not responsible for the failure to perform said tours. Some tours can be carried out by public transport or on foot as far as possible at points where closed roads or vehicle entry are not permitted.
• Waiting times at customs gates crossed by road during travel may exceed standards, and EMC Tur cannot be held responsible for negativities arising from these waiting times.
• Extra tours are organized by the local EMC Tur providing the service with a minimum participation condition of 20 people. If the sufficient number is not reached, excursions cannot be performed, or extra excursion prices, contents, and vehicles to be used vary according to the number of participants. In addition, the days and times of the tours can be changed by the guide according to the open/closed status of museums and archaeological sites in the places to be visited and weather conditions.
• Extra tours are optional for the participant and are not mandatory. Passengers who do not wish to join the extra tours organized during the tour are deemed to have accepted to wait at a suitable rest facility on the way. These passengers are dropped off at the roadside rest facility before the extra tour starts and are picked up from the point where they were dropped off after the tour is completed.
• Check-in and boarding procedures that must be done for individuals participating in tours with flights are personal transactions and must be carried out by the guest before the flight at the relevant airline counters at the airports or on-line from the websites of the airline companies.
• EMC Tur is not responsible for the failure to perform flights of individuals who are not present at the specified airport at the hours announced by EMC Tur for participation in the tour, who do not have check-in and boarding procedures done on time, or who have check-in and boarding procedures done on time but do not board the plane. All expenses that will arise regarding new round-trip plane tickets and transfers in the destination region necessary for individuals who missed their plane to join the tour belong to them.
• EMC Tur is an intermediary institution between the airline and the passenger, and is subject to the Hague Protocol of September 28, 1955. There may be a risk of delay in scheduled and private flights, or hours may change before the existing trip and flight. EMC Tur is obliged to report these changes as soon as possible. The passenger has purchased the trip by accepting the risk of schedule changes. Children aged 0-2 do not pay airport tax and airport service fees.
• Vehicle Types Used in Our Tours are classified as follows according to the Number of Persons. The vehicle types below are assigned according to the number of people present in each of our tours.
• Buses: (Used for 25 - 46 Person Counts) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner - *Temsa Safir/Maraton *Man Fortuna, Midibuses: (Used for 17 - 24 Person Counts) *Isuzu Turkuaz, *Otokar Mega, Minibuses: (Used for Person Counts up to 16) *Vw Volt, *Mercedes Sprinter
• All guests are deemed to have realized the sale of the tour by accepting the items stated above.

Visa