The Tale of Thessaloniki and Kavala - 2026 Season

Draft — legal review required. Cancellation & Refund Cancellation & Refund

• Participating guests must have a Multi-Entry Schengen visa valid throughout the duration of the tour. (Green passport holders are exempt from the visa.)
• Having Euros is sufficient to make purchases and spend money in all countries included in the program during the tour. The guide will assist with currency exchange in regions where local currency is used.
• Comfortable walking shoes or sneakers should be preferred during the trip. It is useful to have a cardigan or similar clothing with you for the evening.
• During our weekly tours, a rotation (seat change) practice is applied in the daily seating plan, and fixed seat or front seat guarantees are not provided. Seat changes are organized by the tour guide.
• There is a mandatory accommodation requirement of at least 1 day in order to bring goods (alcohol, cigarettes, etc.) when entering Turkey from abroad.
• Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic beverages: 1 liter of alcoholic drink (excluding wine and champagne and alcoholic beverages containing more than 22% alcohol), Alcoholic beverages: 2 liters of alcoholic drink (including wine and champagne and alcoholic beverages containing less than 22% alcohol), Perfume: 600 ml, Makeup or Skin Care Products: 5 pieces, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
• Guides may make changes to the program flow depending on weather and road conditions, provided that they show all places specified in the program.
• The Travel Assurance Package can only be added at the tour purchase stage. It cannot be added afterwards. It provides the guest with the right to unconditional and uninterrupted cancellation up to 7 days before the travel date. There is no refund if not used. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. If there are less than 30 days left until the tour date, a 30% penalty applies; if there are 20 days or less left, a 100% penalty applies. Hospital reports, workplace leave documents, etc., obtained from authorities in Turkey submitted with the participant's cancellation request are unfortunately not accepted for the cancellation of hotels and services they will receive outside of Turkey.
• Our tour program is organized with a minimum participation requirement of 25 people. If sufficient participation is not achieved for the trip, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by EMC Tur.
• In cases where only category information is given without specifying names in the tour program and/or there are options for the same destination, the hotel(s) will be notified by EMC Tur 2 days before the trip departure.
• During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels located at distances greater than the specified km may be used. In such a case, information will be provided by EMC Tur 15 days before the departure date of the tour
• Triple rooms can be provided subject to hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 double bed + 1 extra bed. Since extra beds consist of folding and coach beds, 3rd person participants and/or child reservations are deemed to have accepted the congestion and bed type that may occur in the rooms. Child discounts are valid for a single child staying next to 2 adults – fitting the age group.
• Breakfasts included in the tour package are served in accordance with the breakfast culture of the country visited and generally with a limited menu consisting of butter, jam, bread, tea, or coffee, called a continental breakfast, and can be served in a separate room allocated for groups.
• Panoramic city tours included in the tour package are maximum 2-3 hour tours organized for the general introduction of cities, made panoramically with the guide's explanation from inside the vehicle, not including museum and archaeological site entrances. EMC Tur is not responsible if the aforementioned tours cannot be performed in the event that panoramic tours, including other tours specified in the program, cannot be performed due to local authorities not allowing them to be visited or entered on the day and time corresponding to the tour, or roads closed due to any event, or weather conditions making it impossible to perform the tour. Some tours can be done by public transport or on foot where possible on closed roads or points where vehicle entry is not allowed.
• Waiting times at customs gates crossed by road during travel may exceed standards, and EMC Tur cannot be held responsible for negativities caused by these waiting times.
• Optional tours are organized by the local EMC Tur from which we receive service, with a minimum participation requirement of 20 people. If the sufficient number cannot be reached, excursions cannot be made, or optional excursion prices, contents, and vehicles to be used vary according to the number of participants. In addition, the days and times of the tours can be changed by the guide according to the open/closed status of museums and archaeological sites and weather conditions in the places to be visited.
• Optional tours depend on the participant's request and are not mandatory. Passengers who do not want to participate in optional tours organized during the tour are deemed to have accepted to wait at a suitable rest facility on the way. These passengers are dropped off at the highway rest facility before the optional tour starts and are picked up from the point where they were dropped off after the tour is completed.
• Check-in and boarding procedures that must be done for people participating in tours with flights are personal procedures, and it is mandatory for the guest to make them before the flight at the relevant airline counters at the airports or online on the websites of the airline companies.
• EMC Tur is not responsible for the inability of individuals to realize their flights who are not present at the specified airport at the hours notified by EMC Tur for participation in the tour, who do not have check-in and boarding procedures done on time, or who have check-in and boarding procedures done on time but do not board the plane. All costs that will occur for new round-trip plane tickets and transfers in the region to be visited that will be necessary for individuals who missed the flight to join the tour belong to them.
• EMC Tur is an intermediary institution between the airline and the passenger and is subject to the Hague Protocol of September 28, 1955. There may be a risk of delay in scheduled and special flights, or hours may change before the existing trip and flight. EMC Tur is obliged to report these changes as soon as possible. The passenger has purchased the trip by accepting the risk of schedule changes. Children between the ages of 0-2 do not pay airport tax and airport service fees.
• Vehicle types used in our tours are classified as follows according to the number of people. The vehicle types below are assigned according to the number of people in each of our tours.
• Buses: (Used for 25 - 46 Number of People) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna, Midibuses: (Used for 17 - 24 Number of People) *Isuzu Turkuaz , *Otokar Mega, Minibuses: (Used for up to 16 People) *Vw Volt , *Mercedes Sprinter
• All guests are deemed to have completed the sale of the tour by accepting the above-mentioned items.

Visa