Varna, Bucharest and Transylvania Fairy Tale - 2026 Season

Draft — legal review required. Cancellation & Refund Cancellation & Refund

• Participating guests are strictly required to have a Multi-Entry Schengen visa valid throughout the tour duration. (Green Passport holders are exempt from visa.)
• Having Euros is sufficient to make purchases and expenses in all countries included in the program during the tour. In regions where local currency is used, the Guide will assist with currency exchange.
• Comfortable walking shoes or sneakers should be chosen during the trip. It is useful to have a cardigan or similar clothing with you for the night.
• In our weekly tours, a rotation (seat change) application is implemented daily in seat planning, and fixed seat or front seat guarantees are not given. Seat changes are organized by the tour guide.
• There is a mandatory accommodation requirement of at least 1 day in order to bring goods (alcohol - cigarettes, etc.) when entering Turkey from abroad.
• Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic beverages (excluding wine and champagne and alcoholic beverages containing more than 22% alcohol), Alcoholic Beverages: 2 liters of alcoholic beverages (including wine and champagne and alcoholic beverages containing less than 22% alcohol), Perfume: 600 ml, Makeup or Skincare Products: 5 pieces, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
• Guides may make changes to the program flow depending on weather and road conditions, provided that they show all places specified in the program.
• The Travel Assurance Package can only be added during the tour purchase stage. It cannot be added afterwards. It provides the guest with the right to unconditional and uninterrupted cancellation up to 7 days before the travel date. There is no refund if unused. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. A 30% penalty is applied if there are less than 30 days left until the tour date, and a 100% penalty is applied if there are 20 days or less. Documents such as hospital reports, workplace leave documents, etc., obtained from authorities in Turkey submitted with the participant's cancellation request are unfortunately not accepted for the cancellation of hotels and services to be received outside of Turkey.
• Our tour program is organized with a minimum participation requirement of 25 people. If sufficient participation for the trip is not achieved, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by EMC Tur.
• In cases where only category information is given without specifying names in the tour program and/or there are options for the same destination, the hotel(s) will be notified by EMC Tur 2 days before the trip departure.
• During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels located at distances greater than those specified may be used. In such a case, information will be provided by EMC Tur 15 days before the departure date of the tour.
• Triple rooms can be provided depending on hotel availability, and in such rooms, the bed allocated to the 3rd person is smaller than standard beds. Triple rooms consist of 1 double bed + 1 extra bed. Since extra beds consist of beds called pull-out and coach beds, the 3rd person participating in the tour and/or child reservations are deemed to have declared that they accept the crowding in the rooms and the bed type. Child discounts are valid for a single child staying with 2 adults who fits the age group.
• Breakfasts taken at the hotel, which are among the services included in the tour package, are served in accordance with the breakfast culture of the country visited and with a limited menu usually called continental breakfast consisting of butter, jam, bread, tea or coffee, and may be served in a separate room allocated to groups.
• Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for the general introduction of cities, made panoramically with guide narration from inside the vehicle, and do not include museum or archaeological site entrances. Panoramic tours, including other tours specified in the program, are not the responsibility of EMC Tur if they cannot take place due to roads closed by local authorities for visiting or entering on the day and time corresponding to the tour or due to any event, or if weather conditions make it impossible to carry out the tour. Some tours can be carried out by public transport or on foot within the possibilities on closed roads or points where vehicle entry is not allowed.
• Waiting times at customs gates passed by road during travel may exceed standards, and EMC Tur cannot be held responsible for negative experiences caused by these waiting times.
• Extra tours are organized by the local EMC Tur from which we receive service, with a minimum participation condition of 20 people. If the sufficient number cannot be reached, the excursions cannot be carried out, or extra excursion prices, content, and the vehicle to be used vary according to the number of participants. In addition, the days and hours of the tours can be changed by the guide according to the open/closed status of museums and archaeological sites in the places to be visited and weather conditions.
• Extra tours depend on the participant's request and are not mandatory. Passengers who do not wish to participate in extra tours organized during the tour are deemed to have accepted to wait at a suitable rest facility along the way. These passengers are left at the roadside rest facility before the extra tour starts and are picked up from the point where they were left after the tour is completed.
• Check-in and boarding procedures that must be done for people participating in tours with flights are personal transactions, and it is mandatory for the guest to make them before the flight at the relevant airline counters at the airports or online on the websites of the airline companies.
• EMC Tur is not responsible for the inability to perform flights by persons who are not present at the specified airport at the hours notified by EMC Tur for tour participation, who do not have check-in and boarding procedures done on time, or who have check-in and boarding procedures done on time but do not board the plane. All expenses that will occur for new round-trip plane tickets and transfers in the region to be visited, which will be necessary for persons who miss the flight to join the tour, belong to them.
• EMC Tur is an intermediary institution between the airline and the passenger and is subject to the 28.09.1955 Hague Protocol. There may be a risk of delay in scheduled and private flights, or hours may change before the existing trip and flight. EMC Tur is obliged to notify these changes as soon as possible. The passenger has purchased the trip by accepting the risk of schedule changes. Children between the ages of 0-2 do not pay airport tax and airport service fees.
• Vehicle Types Used in Our Tours are classified as follows according to the number of persons. The vehicle types below are assigned according to the number of persons in each of our tours.
• Buses: (Used for 25 - 46 Number of Persons) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna, Midibuses: (Used for 17 - 24 Number of Persons) *Isuzu Turkuaz, *Otokar Mega, Minibuses: (Used for up to 16 Number of Persons) *Vw Volt, *Mercedes Sprinter
• All guests are deemed to have completed the sale of the tour by accepting the articles stated above.

Visa