New Year Special Short Balkan Tale with 2 Nights Accommodation

Draft — legal review required. Cancellation & Refund Cancellation & Refund

- Guests participating are required to hold a valid Multi-entry Schengen visa throughout the tour duration. (Green passport holders are exempt from the visa.)
- During the tour, it is sufficient to carry Euros for shopping and expenses in all countries included in the program. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred during the trip. It is useful to have a cardigan or similar clothing with you for the night.
- In our weekly tours, a rotation (seat change) practice is applied daily in seat planning, and no fixed seat or front seat guarantee is provided. Seat changes are organized by the vehicle guide.
- There is a mandatory minimum stay of 1 day to bring goods (alcohol - cigarettes, etc.) when entering Turkey from abroad.
- Free shop shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic beverages (excluding alcoholic beverages containing more than 22% alcohol, wine, and champagne), Alcoholic Beverages: 2 liters of alcoholic beverages (including alcoholic beverages containing less than 22% alcohol, wine, and champagne), Perfume: 600 ml, Makeup or Skincare Products: 5 pieces, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
- Guides may make changes to the program flow depending on weather and road conditions, provided that they show all the places mentioned in the program.
- The Travel Assurance Package can only be added during the tour purchase stage. It cannot be added later. It provides the guest with the right to unconditional and uninterrupted cancellation up to 7 days before the travel date. There is no refund if not used. If the cancellation assurance package is not purchased, guests have the right to free cancellation up to 30 days before. If there are less than 30 days left to the tour date, a 30% penalty is applied; if there are 20 days or less, a 100% penalty is applied. Hospital reports, workplace leave documents, etc., obtained from authorities in Turkey and presented with the participant's cancellation request are unfortunately not accepted for the cancellation of hotels and services to be received outside of Turkey.
- Our tour program is organized with a minimum participation requirement of 25 people. If sufficient participation is not achieved for the trip, the final cancellation notification date is 20 days before the tour departure. The tour canceled due to insufficient participation will be notified by EMC Tur.
- In cases where only category information is provided without specifying names in the tour program and/or there are options for the same destination, the hotel(s) will be notified by EMC Tur 2 days before the trip departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than those specified. In such a case, information will be provided by EMC Tur 15 days before the tour departure date.
- Triple rooms can be provided according to hotel availability, and the bed allocated to the 3rd person in such rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds consist of beds called folding and coach beds, tour participants are deemed to have declared that they accept the congestion that may occur in the rooms and the bed type in 3rd person and/or child reservations. Child discounts are valid for a single child staying with 2 adults who fits the age group.
- Breakfasts taken at the hotel, which are among the services included in the tour program, are presented in accordance with the breakfast culture of the country visited and usually as a limited menu consisting of butter, jam, bread, tea, or coffee, which is called a continental breakfast, and may be served in a separate hall allocated to the group.
- Panoramic city tours included in the tour package are tours of at most 2-3 hours, organized for the general introduction of the cities, made panoramically with guide narration from inside the vehicle, and do not include museum or archaeological site entrances. EMC Tur is not responsible for the non-realization of the aforementioned tours if panoramic tours, including other tours mentioned in the program, cannot be performed due to roads closed by local authorities on the day and time of the tour, or due to any event, or if it becomes impossible to perform the tour due to weather conditions. Some tours can be done by public transport or on foot within the possibilities in closed roads or points where vehicle entry is not allowed.
- Waiting times at customs gates passed by road during the trip may exceed standards, and EMC Tur cannot be held responsible for any negativity caused by these waiting times.
- Extra tours are organized by the local EMC Tur from which we receive service, with a minimum participation requirement of 20 people. If the sufficient number cannot be reached, the trips cannot be made, or the extra tour prices, content, and vehicle to be used vary according to the number of participants. In addition, the days and times of the tours can be changed by the guide according to the open/closed status of museums and archaeological sites in the places to be visited and weather conditions.
- Extra tours are optional and not mandatory. Passengers who do not want to participate in extra tours organized during the tour are deemed to have accepted to wait at a suitable rest facility on the way. These passengers are left at a roadside rest facility before the extra tour starts and are picked up from the point where they were left after the tour is completed.
- Check-in and boarding procedures for those participating in tours with flights are personal procedures and must be performed by the guest at the relevant airline counters at the airports before the flight or online on the airline companies' websites.
- EMC Tur is not responsible for the inability of people who do not show up at the airport specified by EMC Tur at the times notified for tour participation, who do not perform check-in and boarding procedures on time, or who perform check-in and boarding procedures on time but do not board the plane, to carry out the flight. All expenses that will arise regarding the new round-trip flight tickets and transfers in the region to be visited, which will be necessary for those who miss the plane to join the tour, belong to them.
- EMC Tur is an intermediary institution between the airline and the passenger and is subject to the 28.09.1955 Hague Protocol. There may be a risk of delay in scheduled and private flights, or times may change before the existing trip and flight. EMC Tur is obliged to notify these changes as soon as possible. The passenger has purchased the trip by accepting the risk of time change. Children between 0-2 years old do not pay airport tax and airport service fees.
- Vehicle types used in our tours are classified according to the number of people as follows. The vehicle types below are assigned according to the number of people in each of our tours.
Buses: (Used for 25 - 46 People) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for 17 - 24 People) *Isuzu Turkuaz , *Otokar Mega
Minibuses: (Used for up to 16 People) *Vw Volt , *Mercedes Sprinter
- All guests are deemed to have realized the sale of the tour by accepting the items mentioned above.

Visa